Shipping Policy

Last updated: 1/1/2026

Thank you for your order. Please review the information below regarding how we process and ship research materials.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.

Orders placed after business hours, on weekends, or on holidays will be processed the next business day.

We reserve the right to delay or cancel any order for verification, compliance, or fraud prevention.

Shipping Methods & Rates

Shipping rates are calculated at checkout or provided as flat-rate options.

Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Timeframes

Delivery times are estimates only and are not guaranteed.
We are not responsible for carrier delays, weather disruptions, or service interruptions.

Lost, Stolen, or Delayed Packages

We are not responsible for packages marked as “Delivered” by the carrier but not received.

If your package is lost or delayed in transit, please contact the shipping carrier directly.

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for packages sent to incorrect addresses provided by the customer.

International Shipping (if applicable)

International shipments may be subject to customs inspections, delays, duties, or fees.
The customer is responsible for all customs charges and import restrictions.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery at:

riptidez912@gmail.com

Include:

• Order number

• Photos of the packaging and product

Approved claims may receive a replacement or store credit at our discretion.